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Twitch Series: AWS Power Hour Amazon Connect & Amazon Lex

Free

Training

Twitch Series: AWS Power Hour Amazon Connect & Amazon Lex

In this course, you will explore Amazon Connect and Amazon Lex. Amazon Connect is a simple omnichannel cloud contact center that enables businesses to provide better customer service at a reduced cost. You will learn how to use the service in conjunction with Amazon Lex to facilitate customer chat interaction with an agent.

Prerequisites: We recommend that you have a basic understanding of the AWS Cloud infrastructure.
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Skill level: Fundamental Time required: 1 hour 10 minutes
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You Will Learn

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Get introduced to Amazon Lex

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Get introduced to Amazon Connect

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Explore demonstrations on multiple AI Services

Who is it for

Developers

Solution Architects

Data Engineers

Anyone who wants to learn about machine learning

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