AWS Managed Services (AMS): Incident Management Overview

In this course, you will learn about the critical capabilities and processes of incident management and incident response (IR) that are necessary for any organization. Furthermore, you will be introduced to the importance of defining response activities and escalation paths in advance of an actual incident to limit the impact of an event. You will also understand how a well-crafted and tested response plan can assist in making sure an appropriate response to detected issues during an incident.